You're on a ladder. Your phone is ringing. We answer it.

No. Nothing here picks up your line with a synthetic voice. When you can't take a call, a text goes out from your number 30 to 60 seconds later, in your words, and it asks one yes-or-no question. Every reply after that during business hours comes from a person. After hours, an assistant texts back, says when someone will call, and books the callback. If you want an after-hours voice option anyway, I'll add it and disclose it to the caller — but I won't lead with it.

No. Everything runs on the number already on your truck, your shirt, and your Google listing. Your Facebook and Instagram pages stay yours too. Nothing changes about how customers reach you, except that they hear back.

You do. Every account is created in your name, with your email. If you cancel, you keep the logins, the contact list, the message history, and the reviews. Cancel by text, no phone call required. I've read enough threads about owners locked out of their own systems by an agency; that is not how this runs.

The automatic part is one text asking one question — usually whether it's an emergency or can wait. It doesn't quote, diagnose, or commit you to a time. A person confirms every booking before it lands on your calendar, and you see the whole thread. If a lead is a bad fit, you say so on the setup call and we tell them so.

It's month to month, and you cancel by text. No contract, no termination fee, no calling to argue with somebody. If you shut it off for the slow season and come back in the spring, your setup is still there.

The Front Desk System is $497 a month, month to month. Install is included for the first 8 founding clients. For comparison, trade shops around Volusia and Flagler are posting front-desk and dispatch roles at $18 to $27 an hour right now — $37,000 to $56,000 a year for 40 of the 168 hours a week your phone rings. Websites and local SEO are quoted separately.

Text-back, callback alerts, and your Facebook and Instagram inbox are live within 48 hours of our call, often the same day. The monthly reactivation text goes out once your number is registered for business texting, usually within a week. Websites take longer and get their own timeline.

Mostly home service trades — electricians, plumbers, HVAC, roofers, landscapers, pressure washing, garage doors, tree service. I also work with notaries, mobile tire repair, and cleaning companies. If your business lives or dies on whether somebody picks up the phone, this fits.

If the system doesn't book you at least one job in the first 30 days, month one is free. One condition: you hand me your past-customer list for the reactivation text, because that is the piece that makes the guarantee safe for both of us.